American Student Assistance recently released a paper on the need for education debt management.  The paper, “Approaching the Tipping Point“, raises a number of critical issues, including how to create incentives to encourage loan holders to communicate effectively, accurately and respectfully with student loan borrowers and provide neutral information about borrower options. We have written previously about […]

A recent experience highlights the ways in which so many borrowers in default run into brick walls when trying  to enforce their rights.  The twist to this experience is that it has a good ending.  There is hope because in some cases, guaranty agencies or the Department of Education will step up and do the […]

We previously wrote about our efforts to persuade the Department of Education to resolve a number of problems with policies and programs for financially distressed student loan borrowers.  Unfortunately, not much has changed since we last wrote.  A quick summary: Ensure that Borrowers Consolidating as a Way out of Default Can Select IBR The Department […]

We have tried for years to persuade the Department of Education to improve policies and programs for financially distressed student loan borrowers.  We hoped the new Administration would act quickly to resolve festering problems.  So far, unfortunately, the current Administration has responded mostly with talk, very little action. We began our renewed efforts in February 2009 […]