Education Should Not Rush Into Another Failing Debt Collection Contract
August 16, 2017
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According to Politico, late Monday night, the Department of Education told a federal appeals court that a court order blocking its ability to send any newly defaulted student loan borrowers to its hired debt collectors has cost taxpayers more than $5 million in lost collections since
Continue Reading →ICYMI: Lots of Attention to Older Student Loan Borrowers
January 24, 2017
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In case you missed it, there has been a flurry of interest in issues that impact older student loan borrowers. Right before the holidays, the Government Accountability Office (“GAO”) released a report documenting the harsh consequences that the Department of the Treasury’s practice of
Continue Reading →What Happens Now: A Post Election Message
November 17, 2016
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Since the election of Donald Trump for President, we have heard from many people asking us, “what does this mean for student loan borrowers.” The honest answer is that we do not yet know. We have very little actual information about what the next administration plans, and it is still
Continue Reading →You can now complain to the CFPB about your federal student loans (and you should!)
August 23, 2016
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Last week, the Consumer Financial Protection Bureau’s (“CFPB”) Student Loan Ombudsman released its midyear report analyzing complaints submitted directly by consumers about their student loans. Importantly, the CFPB’s Student Loan Ombudsman announced that it is now officially acceptin
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