Emma (not her real name) is typical of borrowers we assist at the SLBA. She is 60 years old, sufficiently disabled to qualify for Social Security Disability and Supplemental Security Income, but not considered permanently disabled by Department of Education standards. She has over $5,
We have assisted many borrowers over the years and we continually encounter collection, guaranty agency and government staff that do not follow the rules governing the federal student loan programs. To make matters worse, many collection employees treat borrowers horribly even when th
Please understand that we do not provide legal advice about individual cases. This web site includes links to other resources for those who seek individualized legal advice or other help not offered here. This site is for people who already have student loans and want to know more about their options and rights.