The information on this site is intended to help you figure out the type of student loan you have and options to deal with student loan problems. You can find more detailed information, including legal citations in National Consumer Law Center’s publication Student Loan Law. We update this book every year. The Department of Education’s Student Aid web site has a lot of important information as well as links to publication about student loans. The Consumer Financial Protection Bureau (CFPB) is another important resource, with information about all types of student debt issues. If you have not yet taken out student loans and are shopping for college, the CFPB has an excellent online tool to help you compare costs and financial aid offers. You can also visit the Department of Education’s College Scorecard website to search and compare colleges, including their costs, graduation rates, and more.
Please understand that we do not provide legal advice about individual cases.
This web site also includes links to referral resources for those who seek individualized legal advice. This includes ideas for legal referrals. In addition, the Department of Education and other loan holders have ombudsman programs. These programs are set up to mediate between borrowers and loan holders. In many cases, they can help you get important information about your loans and answer questions.
Don’t forget to review our Get Answers section as well as our blog for articles on new developments in higher education and student loan policy and practice.