The Department of Education has an ombudsman office to help borrowers and a number of helpful publications and other resources. The Department also posts answers to frequently asked questions from consumer advocates. The Consumer Financial Protection Bureau also
Please understand that we do not provide legal advice about individual cases. This web site includes links to other resources for those who seek individualized legal advice or other help not offered here. This site is for people who already have student loans and want to know more about their options and rights.