Today, the National Consumer Law Center’s Student Borrower Loan Assistance Project released a new report: Borrowers on Hold: Student Loan Collection Agency’s Complaint Systems Need Massive Improvement.    Overview: The […]

As Stephen Burd of Education Sector writes in a recent report, the federal student aid programs initially focused on providing resources to those who would not be able to attend […]

Thanks to all of you who have responded to the story about my client Mr. A.  Many of you have asked why Mr. A has not tried rehabilitation or consolidation […]

This is dedicated to my client Mr. A in hopes that he will keep his dignity and not lose hope. Some basic facts about Mr. A:  He is 83 years […]

A recent Washington Post article highlights the numbers of older individuals struggling with student loan debt.  The Federal Reserve Bank of New York published new data showing that Americans 60 and older still […]

The U.S. Senate Committee on the Judiciary Subcommittee on Administrative Oversight and the Court held a hearing this week on “The Looming Student Debt Crisis:  Providing Fairness for Struggling Students.”  […]

The current debate about student loan debt generally spotlights the struggles of young college graduates.  The image of a young adult, unable to find a job, maybe even moving back […]

In NCLC’s January 2012 report, “State Inaction“, we called on state regulatory agencies and Attorney Generals to challenge for-profit school abuses in their states. State action is an important complement […]

Congress made a number of changes to the federal student aid programs at the end of 2011.  This legislation passed without much substantive debate because it was part of the […]

We wrote in December about operational breakdowns at the Department of Education, focusing on the Department’s failure to properly place borrowers in “forced consolidation” into IBR.  Shockingly, the Department has […]