In May 2012, the National Consumer Law Center’s Student Loan Borrower Assistance Project released Borrowers on Hold: Student Loan Collection Agency Complaint Systems Need Massive Improvement, focusing on major gaps in the federal student loan collection agency complaint system
Unfortunately, the bad news about student loan debt burdens keeps coming. The Education Sector recently highlighted a number of troubling trends, including: From 1994 to 2009: The percent of graduates taking out loans increased from 42% to 62%, Median monthly loan payments as a perce
Social Security helps give aging and disabled Americans peace of mind. No matter how destitute we become, Social Security is meant to give us some measure of confidence that we will be able to get by. Social Security and other federal benefits are not as secure as they used to be. A
More than two years have passed since the Department of Education pulled the private collection agency handbook off of its web site and as far as we can tell, the handbook has yet to reappear in public. (You can find the old handbook from 2009 on our site). The Department does have
Despite all of the government money spent on financial aid, the difference in college graduation rates between our nation’s top and bottom income groups has widened by nearly 50% over two decades. We need to reset our nation’s policy priorities so that student borrowers are given the
For a number of years, we have been writing about the problems facing borrowers trying to consolidate their loans out of default and into Income Based Repayment (IBR). The Department of Education was placing borrowers in ICR even if they selected IBR as their preferred payment plan.
2012 is almost over and it’s time for our annual “look back” at the year that was. Student loan issues were a hot topic this year. Much of the attention centered on legislation this summer that temporarily prevented student loan interest rates from doubling. The l
We have long argued that the Department of Education should tie its standards for student loan disability discharges to Social Security standards. At last, we are starting to see some progress in this area. Some changes are already in effect, but most will not kick in until next year
Now that the election is over, we hope that policymakers and the Administration will focus on fixing the student aid system. In order to do this, it is critical to agree on the goals of federal student aid policies. As Professor Sara Goldrick-Rab explained in an article this summer,
The Department of Education released new student loan default rate information in September and it’s not pretty! The overall two year cohort default rate increased to 9.1% (FY 2012 data). This official two year rate requires the Department to track borrowers for a very short two yea
Please understand that we do not provide legal advice about individual cases. This web site includes links to other resources for those who seek individualized legal advice or other help not offered here. This site is for people who already have student loans and want to know more about their options and rights.