The Consumer Financial Protection Bureau’s (CFPB) annual ombudsman report focuses on the problems many borrowers face trying to repay private student loans. We applaud the CFPB report, especially since it is so difficult for borrowers to get relief from burdensome private stude
The government shut down has lasted over a week now. This is having a big impact on higher education. However, at least for now, the Department of Education says that there should be minimal impact on schools, lenders and guaranty agency’s ability to administer the federal ai
Thanks to so many of you for responding to the new polling feature on our home page. Your responses reveal some interesting and often surprising results. In the first poll from this summer, we asked if you were having trouble with just federal student loans, just private loans, or bo
Federal student loans can be cancelled in certain circumstances. There are limited federal student loan cancellation (also known as discharge or forgiveness) programs for federal student loan borrowers. You may qualify regardless of whether your loan is current or in default. You ar
In May 2012, the National Consumer Law Center’s Student Loan Borrower Assistance Project released Borrowers on Hold: Student Loan Collection Agency Complaint Systems Need Massive Improvement, focusing on major gaps in the federal student loan collection agency complaint system
Unfortunately, the bad news about student loan debt burdens keeps coming. The Education Sector recently highlighted a number of troubling trends, including: From 1994 to 2009: The percent of graduates taking out loans increased from 42% to 62%, Median monthly loan payments as a perce
Social Security helps give aging and disabled Americans peace of mind. No matter how destitute we become, Social Security is meant to give us some measure of confidence that we will be able to get by. Social Security and other federal benefits are not as secure as they used to be. A
More than two years have passed since the Department of Education pulled the private collection agency handbook off of its web site and as far as we can tell, the handbook has yet to reappear in public. (You can find the old handbook from 2009 on our site). The Department does have
Despite all of the government money spent on financial aid, the difference in college graduation rates between our nation’s top and bottom income groups has widened by nearly 50% over two decades. We need to reset our nation’s policy priorities so that student borrowers are given the
For a number of years, we have been writing about the problems facing borrowers trying to consolidate their loans out of default and into Income Based Repayment (IBR). The Department of Education was placing borrowers in ICR even if they selected IBR as their preferred payment plan.
Please understand that we do not provide legal advice about individual cases. This web site includes links to other resources for those who seek individualized legal advice or other help not offered here. This site is for people who already have student loans and want to know more about their options and rights.