Student loan borrowers should be aware of a proposed rule by the Federal Communications Commission (FCC) issued on May 6, 2016. It implements a new law that allows robocalls and texts to be made to a cell phone without the consumer’s consent “to collect a debt owed to or guaranteed b
Today the National Consumer Law Center and the ACLU’s Racial Justice Program filed a lawsuit against the Department of Education seeking the release of student loan debt collection information and race data. We sent a Freedom of Information Act (FOIA) request in May 2015, requesting
Defaulted student loan borrowers planning to file their taxes should know that any refund they were expecting will likely wind up at the Department of Education (ED) instead of their bank account. Tax refund offsets are one of the powerful tools the government uses to collect defaulte
We thought last year was a busy year in the student loan world (and it was) but this year was even busier. As The Institute for College Access and Success (TICAS) and others have reported, student debt burdens continue to increase. The Obama Administration announced a commitment t
The National Consumer Law Center’s annual conference wrapped up this weekend. We were honored to have a number of top federal student aid regulators at our conference this year. We wrote about Treasury Deputy Secretary Sarah Bloom Raskin’s speech in a separate post. We were also ho
We wrote earlier about a number of important changes to the federal student loan program. It took a long time, but it’s now almost July 1, the date when the new rules become effective. There are a number of important changes, including very significant improvements to the loan r
We wrote earlier about potential problems with the Department of Education’s new “servicer choice” consolidation application system. At that point, most, but not all borrowers were required to use the new system in order to consolidate with the Direct Loan program.
Comments on the Department of Education’s proposed “gainful employment” regulation are due next Tuesday May 27. This is the Department’s second attempt to define what it means for career education programs at public, nonprofit and for-profit colleges to prepare students
Lack of financial resources and the growing costs of college have a clear impact on college success rates, yet there are social trends at work that also provide significant challenges. Our new report addresses the root causes of poverty and social isolation while also presenting prac
It’s been a very busy year in the student loan world. The media, policymakers and regulators have started to wake up to the scope of student loan debt and the consequences for borrowers, their families and the economy. We will be taking a short break at Student Loan Borrower As
Please understand that we do not provide legal advice about individual cases. This web site includes links to other resources for those who seek individualized legal advice or other help not offered here. This site is for people who already have student loans and want to know more about their options and rights.