Lack of financial resources and the growing costs of college have a clear impact on college success rates, yet there are social trends at work that also provide significant challenges. Our new report addresses the root causes of poverty and social isolation while also presenting prac
It’s been a very busy year in the student loan world. The media, policymakers and regulators have started to wake up to the scope of student loan debt and the consequences for borrowers, their families and the economy. We will be taking a short break at Student Loan Borrower As
The discussion about student loan defaults too often assumes that it is acceptable and typical to use the full force of the government to collect from defaulted borrowers. In fact, there is nothing typical about the government’s draconian student loan collection powers. A rece
In May 2012, the National Consumer Law Center’s Student Loan Borrower Assistance Project released Borrowers on Hold: Student Loan Collection Agency Complaint Systems Need Massive Improvement, focusing on major gaps in the federal student loan collection agency complaint system
Social Security helps give aging and disabled Americans peace of mind. No matter how destitute we become, Social Security is meant to give us some measure of confidence that we will be able to get by. Social Security and other federal benefits are not as secure as they used to be. A
When we released our “Finding a Way Out” report five years ago, we were extremely concerned about the lack of reliable and affordable resources for financially distressed student loan borrowers. Unfortunately, the situation has not improved despite the increased numbers o
For a number of years, we have been writing about the problems facing borrowers trying to consolidate their loans out of default and into Income Based Repayment (IBR). The Department of Education was placing borrowers in ICR even if they selected IBR as their preferred payment plan.
We wrote a few weeks ago about the September 8 New York Times article, “Debt Collectors Cashing in on Student Loans.” The article explains how student loan servicers and collectors lack incentives to prevent student loan defaults. Among other reasons, companies are not p
The Department of Education released new student loan default rate information in September and it’s not pretty! The overall two year cohort default rate increased to 9.1% (FY 2012 data). This official two year rate requires the Department to track borrowers for a very short two yea
A recent New York Times article about student loan debt collectors raises a number of important issues that we will be writing about in a series of blogs. The article explains how student loan servicers and collectors lack incentives to prevent student loan defaults. Among other reas
Please understand that we do not provide legal advice about individual cases. We request that users first review the information on this site and call or e-mail only with general questions not answered here. This web site includes links to other resources for those who seek individualized legal advice or other help not offered here. This site is for people who already have student loans and want to know more about their options and rights.