Tag Archives: Consolidation

Improving the Assistance Network for Student Loan Borrowers

When we released our “Finding a Way Out” report five years ago, we were extremely concerned about the lack of reliable and affordable resources for financially distressed student loan borrowers.  Unfortunately, the situation has not improved despite the increased numbers … Continue reading

Tagged ,

Default, Loan Consolidation and IBR

For a number of years, we have been writing about the problems facing borrowers trying to consolidate their loans out of default and into Income Based Repayment (IBR).  The Department of Education was placing borrowers in ICR even if they … Continue reading

Tagged , ,

The Student Loan Default Trap

 The Student Loan Default Trap: Why Borrowers Default and What Can Be Done,  a new report released on Monday from the National Consumer Law Center’s Student Loan Borrower Assistance Project, addresses questions about the causes of default and the effectiveness … Continue reading

Tagged , , , ,

New Web Site for Borrowers in Default: Is it an Improvement?

The Department of Education posted a new web site for borrowers in default.  It is intended to be a central point of entry for borrowers in default with information about consequences of default and on-line access to account information. The … Continue reading

Tagged , ,

Finally Some Action on Consolidation and Rehabilitation?

We have written a number of posts about ongoing operational problems at the Department of Education.  We received some encouraging news this week that some of these problems may be fixed, including: 1.  We wrote earlier about problems with borrowers seeking … Continue reading

Tagged , , ,

Older Borrowers and Student Loans: One Client’s Experience

This is dedicated to my client Mr. A in hopes that he will keep his dignity and not lose hope. Some basic facts about Mr. A:  He is 83 years old and a veteran of the Korean War.  His sole … Continue reading

Tagged , , ,

Operational Breakdowns at the Department of Education

A December 2011 article in the Chronicle of Higher Education reveals numerous problems with the Department of Education’s online system for managing student loans. Unfortunately, this is not news to our clients and other borrowers.  We have been pointing out operational … Continue reading

Tagged , ,

Obama Administration’s Student Loan Proposals

President Obama announced a plan this week to help alleviate student loan burdens.   The President’s plan shows that the Administration is hearing the voices of struggling student loan borrowers.  It is a good step in providing some relief, but much more needs … Continue reading

Tagged , ,

Denying the Rights of Low-Income Borrowers

Imagine this scenario–Congress passes a new tax deduction that primarily benefits middle income Americans and the I.R.S. decides not to provide the benefit because their staff can’t figure out how to reprogram their computers.  It’s hard to imagine because it … Continue reading

Tagged ,

Update on “A lot of Talk, Not Much Action”

We previously wrote about our efforts to persuade the Department of Education to resolve a number of problems with policies and programs for financially distressed student loan borrowers.  Unfortunately, not much has changed since we last wrote.  A quick summary: … Continue reading

Tagged , , , ,