We issued a policy brief in June on student loan servicing. We urged the Department of Education not to renew the current servicing contracts. We said that borrowers and taxpayers deserve better than five more years of the same old system. We are sorry to report that the Department
The Department has long known that Corinthian Colleges posed a grave risk to its students and to taxpayers. In November 2012, the Department determined that Corinthian failed to earn a minimum financial responsibility score. In addition, since 2007 Corinthian has been the targ
We wrote earlier about a number of important changes to the federal student loan program. It took a long time, but it’s now almost July 1, the date when the new rules become effective. There are a number of important changes, including very significant improvements to the loan r
Last week we issued a report highlighting the urgent need for stronger state oversight of for-profit colleges, Ensuring Educational Integrity: Ten Steps to Improve State Oversight of For-profit Schools. On the heels of this report, Corinthian Colleges announced that the Department of
President Obama announced new executive actions last week to address rising student loan debt burdens. The proposed changes to income-based repayment received the most attention. The current Pay As You Earn plan has the most favorable terms for borrowers, but is only available to ne
We wrote earlier about potential problems with the Department of Education’s new “servicer choice” consolidation application system. At that point, most, but not all borrowers were required to use the new system in order to consolidate with the Direct Loan program.
Comments on the Department of Education’s proposed “gainful employment” regulation are due next Tuesday May 27. This is the Department’s second attempt to define what it means for career education programs at public, nonprofit and for-profit colleges to prepare students
The Consumer Financial Protection Bureau’s (CFPB) April 2014 update on student loan complaints highlights a particularly insidious problem in the private student loan industry—the practice of “auto default” in which borrowers in good standing are immediately placed in default on thei
It can be confusing to figure out interest rates on student loans because the rates keep changing. Congress passed a law last year tying the federal student loan interest rates to the financial markets. This led to lower interest rates last year. The question many new borrowers are
Sharing the stories of individuals like you helps lawmakers, the media, and the public to understand the importance of addressing student loan and school issues and may lead to improved policies for future borrowers. Share Your Story
Please understand that we do not provide legal advice about individual cases. We request that users first review the information on this site and call or e-mail only with general questions not answered here. This web site includes links to other resources for those who seek individualized legal advice or other help not offered here. This site is for people who already have student loans and want to know more about their options and rights.