The information on this site is intended to help you figure out the type of student loan you have and options to deal with student loan problems. You can find more detailed information, including legal citations in National Consumer Law Center’s publication Student Loan Law. We update this book every year. The Department of Education’s Student Aid web site has a lot of important information as well as links to publication about student loans. The Consumer Financial Protection Bureau (CFPB) is another important resource, with information about all types of student debt issues.
Please understand that we do not provide legal advice about individual cases. We request that users first review the information on this site and e-mail only with general questions not answered here.
This web site also includes links to referral resources for those who seek individualized legal advice. This includes ideas for legal referrals. In addition, the Department of Education and other loan holders have ombudsman programs. These programs are set up to mediate between borrowers and loan holders. In many cases, they can help you get important information about your loans and answer questions. You may also want to check out other resources, including on-line calculators and important forms.