Student Loan Borrower Assistance
A Resource for Borrowers, their Families and Advocates
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Self-Help Packets

  • Collection Agencies and Your Rights: Sending a “Cease Communication” Letter (English)
  • Collection Agencies And Your Rights/Sus Derechos Frente A Las Agencias De Cobro (Spanish/Espanol)
  • Direct Loan Consolidation (English)
  • Direct Loan Consolidation (Spanish)
  • Economic Hardship Deferment (English)
  • Economic Hardship Deferment/Prorroga por Penuria Economica (Spanish/Espanol)
  • Financial Hardship Claim for Federal Benefits Offsets (English)
  • Financial Hardship Claim for Federal Benefits Offsets/Reclamación por Dificultades Económicas en Retenciones de Beneficios Federales (Spanish/Espanol)
  • Total and Permanent Disability Discharge (English)
  • Total and Permanent Disability Discharge/Descargo por Incapacidad Total y Permanente (Spanish/Espanol)
  • Unemployment Deferment (English)
  • Unemployment Deferment/Prórroga Por Desempleo (Spanish/Espanol)

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    • Home
    • Get Answers
    • Find A Solution
      • Examples
      • Self-Help Packets
    • Understanding Student Loans
      • Federal Loans
      • Private/Alternative Loans
      • Consolidation Loans
      • Not Sure What Type You Have?
    • Repayment
      • Repayment Plans
      • Postponing Repayment
        • Grace Periods
        • Deferments
        • Forbearance
      • Special Programs for Military
    • Loan Cancellation
      • Problems with Your School
        • Closed School
        • False Certification
        • Unpaid Refund
      • Disability and Death
      • Career Related
      • Other Cancellations
      • State Student Tuition Recovery Funds
    • Default and Delinquency
      • Rehabilitation and Consolidation
      • Compromise & Settlement
    • Student Loans & Bankruptcy
    • Collections
      • Credit Scores & Student Loans
      • Collection Agencies & Your Rights
      • Collection Fees
      • Government Collection Tools
        • Tax Refund Offsets
        • Administrative Wage Garnishments
        • Federal Benefits Offsets
        • License Revocations
      • Lawsuits
      • Private Loan Collections
    • Policy & Legal Issues
      • Archived Comments & Testimony
    • Where to Go for Help
    • Glossary
    • About Us
      • Deanne Loonin
    • Share Your Student Loan or Higher Education Experience
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    • Open Letter to Lenders: Stop Making Excuses, Start Helping Borrowers
    • CFPB Urged to Require Private Student Loan Modifications
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