The Student Loan Borrower Assistance Project (SLBA) is a program of the National Consumer Law Center (NCLC). The National Consumer Law Center is America’s consumer law expert, helping consumers, their advocates, and public policy makers to use powerful consumer laws to build financial security and assure marketplace justice for vulnerable individuals and families.
SLBA is focused on providing information about student loan rights and responsibilities for borrowers and advocates. SLBA also seeks to increase public understanding of student lending issues and to identify policy solutions to promote access to education, lessen student debt burdens and make loan repayment more manageable. Learn more about us in the advocacy section, including SLBA reports, comments and testimony. We also represent a limited number of low-income clients in Massachusetts only and consult with advocates nationwide.
NCLC advocates working on the project include SLBA Project Director Persis Yu, staff attorney Abby Shafroth, and Robyn Smith (“of counsel” with NCLC). Former project Director Deanne Loonin continues to maintain the substantive sections of the web site.
This website was initially made possible by a grant from The Institute for College Access & Success, with support from the Pew Charitable Trusts.
Please understand that we do not provide legal advice about individual cases. We request that users first review the information on this site and e-mail only with general questions not answered here. This web site also includes links to referral resources for those who seek individualized legal advice or other help not offered here. Borrowers should also check out the self-help packets in English and Spanish on important topics of interest.
In order to keep the web site as straightforward as possible, we rarely list legal citations. Advocates and borrowers should consult NCLC’s publication Student Loan Law for relevant legal citations and case law.