The Student Loan Borrower Assistance Project (SLBA) is a program of the National Consumer Law Center (NCLC). The National Consumer Law Center is America’s consumer law expert, helping consumers, their advocates, and public policy makers to use powerful consumer laws to build financial security and assure marketplace justice for vulnerable individuals and families.

SLBA is focused on providing information about student loan rights and responsibilities for borrowers and advocates. SLBA also seeks to increase public understanding of student lending issues and to identify policy solutions to promote access to education, lessen student debt burdens and make loan repayment more manageable.

SLBA is staffed and directed by Deanne Loonin, a staff lawyer at NCLC. This website is made possible by a grant from The Institute for College Access & Success, with support from the Pew Charitable Trusts.

Please understand that we do not provide legal advice about individual cases. We request that users first review the information on this site and call or e-mail only with general questions not answered here. This web site also includes links to other resources for those who seek individualized legal advice or other help not offered here.