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A step-by-step guide to determine a strategy to solve your student loan problem.

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Browse a wide range of questions and answers to find the information you need.

New Developments

  • Education Secretary Withdraws Servicing Standards Memos

    More info, April 2017
  • IRS Data Retrieval Tool Currently Unavailable

    More info, March 2017
  • CFPB Requests Comments on Monitoring of Student Loan Servicing

  • CFPB Sues Navient

    Press Release, Jan. 2017

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